Saddlebrook News and Events

Open Forum Board Meeting are held every 4th Thursdays of the month at 6PM in the Saddlebrook Library meeting room.

Going forward, annual dues can be paid via resident portal with credit/debit cards in a one-time transaction, by enrolling in (ACH), or by the traditional paper check. The decision has been made to break away from the use of PayPal due to the continual increase in fees to both residents and the HOA for each transaction conducted. While there are transactional fees associated with payment in the new system, they are significantly lower than the fees being charged to both residents and the HOA by PayPal. Resident will pay $1.00 processing fee for ACH payment or a 2.9% + 30¢ processing fee is charged for credit card payment.

Sign In

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Click on the quick reference guide link below to get instructions to setup your PayHOA portal.

If you are able to receive email, we hope you will consider the email option to send invoices, this will help reduce cost of sending mail. Thank you.

PayHOA Quick Reference Guide

FAQs

Question/Concerns:

I have concerns that Plaid has access to all my bank transactions.

Answer:

Plaid cannot view the transactions of a user's bank account when linked to make ACH payments.

--> If a homeowner authenticates their payment method using their online banking credentials, that workflow happens on Plaid's (www.plaid.com) servers. We don't have access to any of that data. The pop-up you input the data into is hosted by Plaid.com. Plaid uses a read-only integration with 15,000+ banks to authenticate bank ownership.

--> All of our payments are processed by Stripe.com. They are level 1 PCI compliant https://stripe.com/docs/security. We use Stripe because they are the gold standard for processing online payments. They also allow us to process payments without storing any credit card or bank account data on our servers. All of your data is stored directly in Stripe. We use tokenization to save payment methods in PayHOA. That converts your bank or credit card into a random string of characters with no value outside our connection with Stripe. Stripe has a partnership with Plaid to authenticate bank account ownership instantly, but none of the credential data would be passed to Stripe.

As part of the board’s 2023 technology initiative plans, we are excited to announce our recent implementation of a cloud-based HOA management tool that will provide each resident with portal login access where annual dues can be paid online, historical transaction information can be viewed, and requests can be sent directly to board members. For those interested in setting up their resident portal access please click on the register now button and register for your personal account

Register Now

Please be advised that historical transaction information is being entered manually and may take a few weeks to get every resident's historical information added to the system. If you notice that your transactional history is not available when you first login to the resident portal, please be patient as we are entering in each household line by line.